Frequently Asked Questions

Accuracy Definitions Range Standards
Applications Dilutions REACH Compliance Titret usage
COD Disposal Sample colour Unit Conversions
Colour Development Time Instructions & SDS Sample pH USEPA Acceptance
Colour Match Instrument Calibration Sample Volume Warranty
Competition Instrument Compatibility Shelf Life
Custom Tests No. of Tests per Kit Soil Analysis

Accuracy

Q) What is the accuracy of the CHEMetrics test kits?

A) The accuracy of CHEMets, ULR CHEMets® and VACUettes® test kits is ± 1 colour standard increment. The MDL of visual test kits is the lowest concentration at which developed colour can be visually distinguised, and is equal to the concentration of the first comparator increment.

The accuracy of the Titrets® test kits varies with the analyte concentration because the Titret® ampoules have a non-linear scale. At twice the minimum concentration for a particular kit range, with the exception of the Carbon Dioxide Titret kit catalogue No. K-1910, the accuracy is ± 10% error. For K-1910, the accuracy is ±30% at twice the minimum concentration.

Accuracy information for Instrumental Test Kits - Vacu-vials Test Kits and COD vials - can be found on the relevant individual analyte product page on this web site. For Vacu-vials test kits, the pdf file can be downloaded by clicking on the range field of the test kit in the yellow table. For COD vials, the accuracy pdf file is listed at the bottom of the page, which applies to all COD Test Kits.

Galgo can provide a Certificate of Conformance that certifies the analytical performance of any CHEMetrics water analysis product.

To request accuracy information for any of our CHEMetrics® Instrumental Test Kits, or to request a Certificate of Conformance, please contact us at Galgo.

For information on verifying the accuracy of CHEMetrics photometers in the lab or field, please see the Photometer Verification Kits page.

Applications

Q) What parameters do I need to test for in my specific industry?

A) The required testing parameters vary widely within specific industries. However, CHEMetrics has identified the most often tested parameters in several major industries. Please see the Applications and Industries page for more information.

Q) Will CHEMetrics develop or customize a test kit for my specific application?

A) New CHEMetrics products often originate directly from customer requests for streamlined testing methods. To be considered for a custom product, the test should be run frequently, or it should be a procedure that is performed widely in the industry. Please contact us for more information regarding customized kits or chemistries.

COD

Q) When can I use the mercury-free COD test kits? Are the mercury-free reagents USEPA approved?

A) The mercury-free reagent is designed for use with samples that contain low levels of chloride. If your sample has less than approximately 100 ppm of chloride (less than approximately 1000 ppm for 0-15,000 ppm test range), the mercury-free test is applicable. If your samples contain higher concentrations of chloride, the mercury-containing test is required. The mercury-free reagents are not approved by the USEPA for reporting purposes in the USA.

Q) I compared my COD test results to (Competitor) and they did not correspond.

A) If comparing product from two vendors, keep in mind that the accuracy of ALL COD vials commercially available is +/- 5%. Therefore, a difference of as much as 10% could result when comparing various product sources. For this reason CHEMetrics highly recommends that comparison data be generated with COD Standard solutions.

Data generated using COD standard solutions are dependable and should remove any bias associated with the comparative analyses of samples. In addition, ALL COD vials, commercially available, can produce varying test results if the instrumentation is not zeroed correctly. It is imperative that when zeroing the instrument, the reagent blank is from the same manufacturing lot. For example, if running Hach vials and CHEMetrics vials, it would be necessary to run a blank from the CHEMetrics lot and a blank from the Hach lot. The instrument would have to be re-zeroed when switching between lots (or vendors).

Please see the COD Procedure Notes document for more information.

COD Comparison Notes - comparing CHEMetrics Vials to alternative suppliers

Q) Can I use CHEMetrics COD vials in my Hach instrument?

A) Because CHEMetrics COD kits are equivalent to Hach's, any instrument that can accept Hach's 16 mm COD vials (Reactor Digestion method) can accept CHEMetrics COD vials. Furthermore, CHEMetrics vials may be used with Hach’s factory-programmed COD calibrations (No endorsement by Hach Company is implied or intended).

Hach Instruments that work with CHEMetrics COD Reagent Vials

Note: LED photometers do not produce accuracy and precision equivalent to that attainable with spectrophotometers. The use of LED instrumentation is not recommended for COD measurements which will be used for NPDES reporting in the USA.

Colour Development Time

Q) How important is the colour development time allotment listed in the test procedures?

A) Timing is very important in colourimetric (colorimetric) chemistries. Some chemistries will continue to develop colour after the specified analysis time. The most accurate test results will be obtained when the reading is taken at the time prescribed in the instructions. Visual or instrumental readout after an extended period can give an erroneous result.

Colour Match

Q) The colour match between my test ampoule and the colour standards is poor. Why?

A) This condition may be influenced by the light source, background colour of the sample and/or a chemical interference. To obtain the best colour match, the light source should be fluorescent. The sample background colour issue is addressed under the “Sample Colour” heading. If a chemical interference is suspected, see the “Dilutions” heading or contact CHEMetrics' Technical Service department for assistance.

Competition

Q) How do CHEMetrics products compare to Hach and other traditional style analysis products?

A) Those products typically use similar chemistries but customers who have used both often report that CHEMetrics vacuum sealed liquid reagent ampoules are faster (less mixing and measuring), safer (limited exposure to chemicals), and easier to use (less chance of operator error). These three factors add up to an overall savings in time and money.

Please see the Product Comparisons & Evaluations page for more information.

Conversions

Q) How does ppm correspond to mg/l?

A) Most CHEMetrics kits report results as ppm, which is equivalent to mg/l for water samples.

Other helpful conversions:

1% = 10,000 ppm
1 ppm = 1000 ppb

Q) How can I express nitrate results as NO3, instead of NO3-N? Phosphate results as PO4-P instead of PO4?

A) To convert nitrate results from NO3-N to NO3, the results must be multiplied by 4.43.

To convert phosphate results from PO4 to PO4-P, the results must be divided by 3.1.

Custom Tests

Q) I routinely test for (your analyte) using a method that could be made faster, easier and safer with a self-filling ampoule. Will CHEMetrics develop a custom test kit for me?

A) If you've ever laboured through a lab procedure, longing for a time-saving, self-filling ampoule method, call us! Our products often originate directly from customers eager for easier, more efficient ways to perform routine determinations. To be considered for a custom product, the test should be one that you perform frequently, or one that is widely used throughout your industry.

CHEMetrics have extensive experience with private-label packaging and service. and are very flexible in working with each customer's special needs, from printing labels to custom packaging. For more information on custom products and private labeling, please contact us at Galgo. We look forward to building a test that works for you.

Definitions

Q) What are CHEMets Kits? Vacu-vials Kits? VACUettes Kits? Titrets Kits?

A) Each of these CHEMetrics testing systems is based on the self-filling ampoule--a glass ampoule with liquid reagent vacuum-sealed inside. Sample is automatically drawn into the ampoule and mixed with reagent when the ampoule's tip is broken below the surface of the sample. The four variations of this technology are as follows:

CHEMets Kits - designed for visual analysis of samples with low to medium analyte concentration. Quantitation is performed by visual colour comparison with liquid colour standards.

Vacu-vials Kits - designed for instrumental analysis of samples. Quantitation is performed photometrically or spectrophotometrically.

VACUettes Kits - designed for visual analysis of samples with high analyte concentration. Auto dilution feature on ampoule tip eliminates the need to perform manual dilutions of concentrated samples. Quantitation is performed by visual colour comparison with liquid colour standards.

Titrets Kits - designed for titrimetric analysis of samples. A valve assembly attached to the ampoule tip allows the analyst to draw small amounts of sample into the ampoule until a colour change indicates the equivalence point of the titration. Quantitation is performed by reading the scale off the graduated ampoule.

Please see the Patented Test Methods page for more information.

Dilutions

Q) Can I dilute my sample? What can I do if my developed sample colour is darker than the darkest colour standard?

A) In many cases, we can recommend dilution when a sample is slightly coloured or turbid, when interferences are expected or when analyte concentration is high. However, sample dilution is not appropriate for all analytes.

We recommend using distilled or deionized water to perform the sample dilutions. A 1:1 dilution (1 part sample to 1 part distilled/deionized water) will double the range of your test kit. Higher dilutions can also be performed. Be sure to multiply your results to compensate for the dilution. For example, with a 1:2 dilution it would be necessary to multiply the result by 3.

Disposal

Q) How do I dispose of used reagent ampoules?

A) CHEMetrics' Safety Data Sheets (SDS) clearly list the chemical components of the solutions and reagents in our test kits. The operator must comply with local, county and nationwide regulations for waste disposal. Contact your local regulatory agency or waste disposal company to learn the specific regulations governing your area. Please see the Links page for contact details. Galgo also offers a disposal service, please contact us for a quotation.

Instructions & Safety Data Sheet (SDS)

Q) How do I obtain current instructions for a CHEMetrics test kit?

A) Please contact us and we can supply you with an electronic copy or hard copy of the test instructions you require. Please provide us with the catalogueue number of the kit and your relevant email address, fax number, or mailing address.

Q) How can I obtain a Safety Data Sheet (SDS) for a CHEMetrics product?

A) SDSs in digital (pdf) format can be downloaded from the SDS page in the Support section of this site. If you need assistance, please contact us.

Instrument Calibration

Q) How can I check the calibration of my instrument?

A) The calibration can be checked by analyzing a standard solution of known concentration. We recommend testing at 25% and 75% of full range.

Q) How do I generate an instrument specific calibration curve?

A) To generate an instrument specific curve it will be necessary to prepare and analyze five standard solutions in the same matrix as your sample. The standard solutions should encompass the range of the test kit and should include a blank. The absorbance of each of the five standard solutions is plotted against the concentration. We can arrange for CHEMetrics to generate a calibration equation from your data.

Instrument Compatibility

Q) Can I use CHEMetrics ampoules in my spectrophotometer?

A) Yes, CHEMetrics products can be used in many instruments other than our preprogrammed instruments. Most spectrophotometers capable of accepting a 13 mm (1/2 inch) diameter cell can be used with Vacu-vials ampoules. CHEMetrics VACU-vials kits include a calibration equation for use with spectrophotometers. An excellent way to validate your spectrophotometer with CHEMetrics Vacu-vials ampoules is to analyze standards of known concentration when possible.

Number of Tests per Kit & Reordering Accessory Solutions

Q) How many tests can I perform with one test kit?

A) In most cases, 30 tests can be performed with each CHEMetrics kit. Detergents, filming (aliphatic) amines, and FoalWatch® kits contain 20 tests. Sulfite in wine kits contain 10 tests. The TPH refill contains 16 tests. COD kits are sold in 25-, 98-, and/or 150-count kits. Most ampoule refill packs contain the same number of tests as the kit.

If a particular test procedure requires one or more accessory solutions to be employed in addition to the vacuum sealed ampoule, then 1 bottle of each accessory solution is provided in the test kit. The bottle(s) of accessory solution which are provided will allow for 30 to 90 tests to be performed (the equivalent of 1 to 3 ampoule refills). Additional accessory solution may be purchased, if needed. Accessory Solution Packs generally contain 6 additional bottles of a particular accessory solution (enough solution to perform approximately 200 additional tests).

Range

Q) What test range do I need for my application?

A) Because CHEMetrics' test kits are designed for use in a variety of industries, the ideal test range for a particular application may not be known. However, CHEMetrics' Technical Services staff can make a recommendation in many cases.

Q) How is it that some CHEMetrics kits offer 2 ranges (e.g., 0-1 and 1-10 ppm)?

A) A dual range kit contains 2 separate colour comparators (low and high range). When a test is performed, the analyst will use either or both comparators to obtain the test result. No sample dilution or test repetition is required.

Q) What if I need to test outside of the range of CHEMetrics’ test kits?

A) The range of many of CHEMetrics’ test kits can be extended by performing dilutions as discussed under the “Dilutions” heading. For lower range testing see the “Custom tests” section. While the ranges of many of CHEMetrics’ test kits are based on industry demand, some are restricted due to the limitations of the test method or available technology.

REACH Compliance

Q) What is REACH?

A) REACH is a European Union regulation concerning the Registration, Evaluation, Authorisation and restriction of CHemicals, EC 1907/2006. The aim of REACH is to improve the protection of human health and the environment through superior and earlier identification of the intrinsic properties of chemicals.

Under REACH, manufacturers and importers are obliged to register substances they produce or import in quantities over 1 tonne per year with the European Chemicals Agency (ECHA) in Helsinki. The REACH deadline for registration of 'dangerous substances' (produced over 1 tonne per year) was 30 November 2010. The deadline for registering non-dangerous substances of over 1 tonne per year is 31 May 2018.

Q) Is Galgo registered under REACH?

A) Galgo (UK) Limited does not import any particular chemical substance (constituent ingredient of a CHEMetrics test kit for example) in quantities of over 1 tonne per year, and so our company is not required to pre-register or register any chemical according to REACH. If however, in the future, Galgo does start to import any particular chemical ingredient in quantities over 1 tonne a year, then registration will be necessary (for each relevant chemical), according to the dates mentioned above, and we will inform our customers accordingly.

Q) What action is required?

A) Neither the downstream (end) user nor any distributor are presently required to do anything under REACH with regards to CHEMetrics products.

End users of chemicals must apply the risk management measures for any dangerous substances identified on the manufacturer's Safety Data Sheets (SDS); and should use chemical products safely, responsibly and in accordance with the supplied manufacturer's instructions and recommendations.

End users also have a right to make their use of a substance known to the supplier in order to make it an identified use (and have it covered in the supplier’s chemical safety assessment). Alternatively they may conduct their own chemical safety assessment and report this use to the chemicals agency. Neither action is however a mandatory requirement.

Sample Colour

Q) My sample is coloured. Can I use CHEMetrics test kits?

A) Slightly turbid or coloured samples can be analyzed using the instrumental test kits. Visual test kits can sometimes be used, especially when analyte concentration approaches the high end of the test range.

Also see the “Dilutions” section above.

Sample pH

Q) In order to use CHEMetrics test kits, what pH does my sample need to be?

A) A general rule of thumb for colourimetric testing is that sample pH should be between 4 and 8.

Sample Volume

Q) How much sample do I need to conduct the test?

A) In most cases we recommend that the user have at least 25 mL of sample for Vacu-vials, CHEMets, ULR CHEMets, and Titrets kits. Smaller volumes are needed for VACUettes kits.

Shelf Life

Q) What is the shelf life of my CHEMetrics product?

A) The CHEMetrics water analysis product line employs vacuum packaging to ensure the longest possible shelf life. CHEMetrics shelf-life claims are based on products stored in the dark and at room temperature. Unless otherwise specified, all products have a shelf life of at least 2 years. For a list of products that have (or contain a component that has) a shelf-life of less than 2 years, please see the table below.

CHEMetrics Product Shelf-Life Bulletin

Soil Analysis

Q) Can I use CHEMetrics kits to analyze soils?

A) The RemediAid (TPH) Starter Kit is designed for soil. Although nearly all of the remainder of CHEMetrics' test kits are designed specifically for water analysis, it is sometimes possible to extract, digest, or distill soil samples for analysis with our kits. Soil analysis test procedures are not currently included with the kits. Please contact us for information on soil analysis methods and references.

Standards

Q) Does CHEMetrics offer standard solutions so that I can confirm/document the analytical performance of the test kit?

A) CHEMetrics' own branded standards are currently only available for COD. Standards can be obtained from a variety of sources, including Fisher Scientific or Labchem. A detergent standard can be obtained from Ricca Chemical Company.

Titret Usage

Q) After drawing the initial aliquot of sample into the Titret ampoule, I am unable to get it to draw any more sample.

A) Titrets ampoules are vacuumed sealed and use the vacuum to draw sample into the ampoule, therefore, if the vacuum is lost, sample will not be drawn into the ampoule. The valve assembly should be firmly seated at the reference line and not removed once the ampoule has been snapped. Also, it is important that pressure be applied to the bead valve ONLY when the valve assembly tip is submerged in the sample.

Q) What if my Titret ampoule fills all the way and I do not see a colour change? What if I see an immediate colour change?

A) Titrets ampoules are based on a "reverse titration". If the ampoule fills completely and the endpoint is not reached (no colour change) then the sample concentration is below the range of the kit. (Not enough analyte was added to reach the equivalence point of the titration and effect a colour change). If an immediate colour change occurs, the sample concentration is above the range of the kit.

USEPA Acceptance

Q) Are CHEMetrics test kits USEPA Accepted for reporting purposes?

A) CHEMetrics chlorine Vacu-vials® test kits (DPD chemistry) and COD vial methods (mercury-containing 0-150 and 0-1500 ppm ranges) are USEPA-accepted and may be used for compliance monitoring in the USA. In most other cases, the test kits are based on USEPA methodologies. Method references are listed in the catalogue, on the web page, and in individual product instructions.

Warranty

Q) How long is the warranty period of my CHEMetrics product?

A) Galgo (UK) Limited warrants the CHEMetrics products it supplies to be free of defects in materials and workmanship from two years from the date of manufacture, except as follows. Those reagent products that have shelf lives less than two years are warranted through the expiration dates printed on the merchandise. Instrument products, other than their expendable components, are warranted for one year from receipt by the customer.

This warranty does not apply to merchandise improperly stored or handled by a party other than Galgo or CHEMetrics. This warranty shall be in lieu of all other warranties, express or implied, including any implied warranty of merchanability or fitness for a particular purpose.


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